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SPORT NUTRITION AND NATURAL DIET

HSN customer review:

5/5 "Excellent"

40% OFF Directly on SportSeries | 42% OFF Directly on RawSeries, KetoSeries & FoodSeries |
45% OFF Directly on EssentialSeries

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Who Are We

Who are we

From a small store to producing our own sport nutrition

We are a Spanish company that produces and sells natural health products and sport nutrition with more than 10 years of experience in this sector.

Andrés Sánchez-Romero Castellano founded HSN on 2007 and he soon surrounded himself with a team that has gained more than 10 years of experience in healthy nutrition.

The adventure started in a small 150 m² shop that mainly sold and distributed products to professionals (B2B). Shortly after, we managed to open the online store on 2009 thanks to the trust of our customers and our willingness to move forward.

It could not be other way: we were unstoppable and we realized how much we have grown when we moved to 12,000 m² of facilities. Moreover, one of them holds one of our biggest achievements: the HSN factory, a place that allows us to offer the best quality in nutrition at the best price.

We have already helped and advised almost one million people!

In HSN, we do our best every single day for you and people like you who want to take the best nutrition home, because that is what defines what we do and because it is what we are in the end.

Here you can see our evolution over the last 13 years:

What makes us different from others?

Our Mission is clear:

Create Sports and Healthy Nutrition, with the highest Quality and at the Best Price.

2 philosophies are what make this possible:

END TO END

At HSN we do it all: Conception, Development, Design, Manufacturing, Quality Control, Marketing, Sales, Logistics, Customer Service and IT Development.

We enjoy developing, creating and manufacturing nutrition. We understand that total control over all processes is the only way to guarantee our mission.

RIGHT PRICE

Profits have never been our main concern, we simply apply the right and necessary margin to our products in order to be able to do what we love.

To bring healthy nutrition to every home in the world.

The reasons that allow us to offer the best prices on the market are 2:

In-house production

Unlike most brands on the market, at HSN manufacture and sell directly to the consumer. This means that:
- There are no intermediaries.
  
  As you can see in the following diagram, there is no intermediary between HSN and you, the end customer:
- We work with large volumes of raw material purchases, which allows us to negotiate more competitive prices with our suppliers.
  
  We are the best seller of Creapure in Spain: 40 tonnes in the first quarter of 2021.
End to End Philosophy

By not externalising any of our processes, we save a lot of costs that always impact on the consumer and increase the final price.

At HSN we take care of everything, as you can see below:

Our commitment (corporate social responsibility)

Environment

We believe in sustainability and ensure that our production processes have as little impact on the environment as possible, reducing our carbon footprint as much as possible.

In accordance with this commitment, we are certified by Verpackungsrecycling: Duales System Interserch:

EXTERNAL CONTROL AUDITS
REGISTRATION AT THE CENTRAL AGENCY PACKAGING REGISTER

By this certification, HSN contributes to:

Recycling and reuse of our packaging and transport material.
The reduction of greenhouse gas emissions.
Control of waste management.

However, our commitment to the environment never stops, so we are continuously working to obtain new certifications that support the commitment, honesty and transparency that guide all our processes.

Now more than ever we have to work together for a better and more sustainable world.

Community

We are convinced that we have a social commitment:

We would not be the sports nutrition and health brand leader in Spain if millions of people had not placed their trust in us and in the values that HSN represents.

We are indebted to society, which is why we continually carry out actions aimed at adding value to the Community that has given us so much.

Our brands

Quality seal and our competitive advantage

Our experts work together to come up with the most innovative products. That is why they are changing and improving things almost on a daily basis. So, they are bringing new products and brands every day, as well as new product categories.

In 2012 we began the exciting adventure of creating our own line of products under the HSN brand. We currently have the long-established SportSeries, EssentialSeries and RawSeries brands, but also the newer FoodSeries, BioSeries and KetoSeries... and look out for what's to come!

The main features of these brands are their originality and innovation. Our products are the result of the passion that we feel for nutrition, health and sports. There is no way we could have done that without years of hard work in the nutrition sector and the support of professional nutritionists, trainers, pharmacists, biotechnologists, food technologists and elite athletes.

We listen to your feedback to come up with products that will suit your needs!

About our company

SOME INTERESTING FACTS

10 YEARS OF EXPERIENCE

7 OWN BRANDS

800,000 CUSTOMERS

CUTTING-EDGE TECHNOLOGY

3,000.000 VISITS/MONTH

+500,000 ORDERS/YEAR

A visit in images

Get to know us

Front

Handling chain

Product dispatch

Customer service

Technology department

Quality department

Packaging line

R+D

Do you want to get your order as soon as possible? Our warehouse works at lightning speed in order to deliver the orders placed before 14:00 (GMT) (before 13:00h in July and August) on the same day.

Providing a secure online shopping experience is a priority for us. That is why all the information about our customers and their payment methods are in an encrypted server. This is proven by the excellent certificates that we have obtained in external audits that we undergo periodically.

Do you have any question about your order or a product? You can rely on our friendly and highly qualified customer service, who will answer any of your questions.

We work really hard so that you will get your order as soon as possible, perfectly packaged and without any additional costs. What else could you ask for?

We always try to offer the best quality at the best price. That is why we constantly have daily sales for our HSN customers. Do not miss out!

Everyone likes to feel special! In every purchase that you place on HSN, we will include a sample or discount coupons to remind you how special you are for us.

OUR PROFESSIONALS

100% TEAMWORK

GLORIA LÓPEZ

MARKETING

MERCEDES GARCÍA

HR & QUALITY

ANTONIO GUIROLA

IT DEVELOPMENT

ALBERTO SILES

IT DEVELOPMENT

JESÚS HARO

DESIGN AND CREATIVITY

MELANIE RAMOS

ONLINE MARKETING

CARLOS SÁNCHEZ

R+D+i

FERNANDO CAMACHO

SALES

ANA RUBIO

CUSTOMER SERVICE

YOLANDA TORRES

CUSTOMER SERVICE

MARINA QUINTANA

ACCOUNTING & FINANCE

MANUEL CUETO

AFFILIATION & MARKETPLACES

JAVIER COLOMER

SPORTS CONSULTANCY

JOSÉ MIGUEL OLIVENCIA

CONTENT

DANIELA MARTINS

SOCIAL MEDIA

MIGUEL BOMBILLAR

LOGISTICS

ALFREDO VALDÉS

R+D+i & CONTENT

ARTURO MARTOS

MARKETPLACES

JOAQUÍN ALCÁNTARA

FACTORY MANAGEMENT

BILLIE KATHLEEN

FACTORY QUALITY