Social Responsibility

We are an online company that sells throughout Europe and where research, development, and quality are part of our philosophy. That is why we have all the raw material certificates we use in the manufacture of our products on our website.

These values also include our commitment to society, which is why we carry out a series of sustainability and social responsibility actions.

We currently divide our social responsibility blocks into two:

1. Social Actions

We collaborate with different organisations and foundations whose aim is to support people with basic or specific unmet needs.

In this way, HSN shows its support to the Red Cross, Food Bank, Fundación Raíles, and Fundación UAPO, among others, collaborating in different actions and activities that aim to improve the quality of life.

Acciones Sociales

2. Environmental Commitment

As manufacturers and logistics managers we are committed to the environment, striving for constant improvement in manufacturing processes, with the aim of reducing the environmental impact that we can generate.

Our Commitment (Corporate Social Responsibility)



We believe in sustainability and ensure that our production processes have as little impact on the environment as possible, reducing our carbon footprint as much as possible.

To meet this commitment, we have the Verpackungsrecycling: Duales System Interserch certification:

  • External control audits.
  • Registration with the central packaging registration agency.

Through this certification, HSN contributes to:

  • Recycling and Reuse of our packaging and transport material.
  • Reduction of greenhouse gas emissions.
  • Waste management control.

However, our commitment to the environment never stops, so we are continuously working to obtain new certifications that support the commitment, honesty, and transparency that guide all our processes.

To this end, we have already carried out actions in this direction and more are planned:







Biodegradable Materials

We have replaced the packaging of some of our products, opting for packaging made from 50% recycled plastic.

As part of our commitment to sustainability and the environment, we continue to work on the reduction of plastic in the packaging of our products, always taking into account the need for the conservation of all our food products.

Recycled Plastic
need a dispenser

Committed to responsible consumption

As part of our commitment to the environment, we have reduced the use of plastic in our powder bags. Now our customers can choose whether or not their product includes a measuring scoop.

Before checking out, choose the format, flavour, and whether you need a scoop.

We are working to become more sustainable. We are committed to reducing our negative environmental impact.

How will you receive your scoop in your order?

Now the measuring scoops for HSN powder products, if you need them, will not be found inside the product.

As part of our commitment to responsible consumption, you will receive your scoop in a bag made from up to 50% recycled and 100% recyclable plastic. With this we aim to reduce the consumption of plastic that our customers don't need.

Join our commitment!

Bolsa dosificadores
Tamanos ajustados envases

Tight package sizes

  • We work on adjusting all sizes of packaging, with the aim of reducing unnecessary material.

Packaging adjusted to consumption and product can reduce transport costs and carbon emissions.

In addition, fewer raw materials are consumed in its manufacture, reusing and recycling of all components of the system.


As manufacturers, recycling is part of our commitment to the environment.

All the containers used in our plant are subsequently recycled, in addition to working in this way in our offices and logistics center.

At HSN, by controlling the entire product development and production chain, we ensure the recycling of all packaging left over from the process.

CO2 emissions

With a large reduction in CO2 emissions

What can such a reduction amount to?

We can equate it to driving 730 times around the world.

We control the process, we avoid intermediaries, and thus unnecessary transport.

HSN products once developed and manufactured in our own facilities, have only one way, one single address: our customer.

Our shipments, under sustainable delivery

As part of our commitment to the environment, HSN has launched a joint venture with sustainable delivery company Paack in 2023.

Under its motto 'Delivering for the planet', Paack minimises environmental impact by introducing decarbonisation actions along the entire operational chain:

  • 100% zero-emission distribution.
  • Optimised routing to ensure maximum efficiency for carriers.
  • 100% zero-emission vehicles.
  • Distribution centres with their own charging infrastructure for electric vehicles.
  • Implementation of urban eco-hubs.

The goal, which HSN shares as part of its commitment to the environment as a manufacturer and logistics manager, is to become Carbon Net Zero by 2030.

Sustainable HSN parcel shipping

HSN Sustainability

As part of our commitment to the environment, HSN's objective is to work towards sustainability, by investing in the installation of renewable energy in all our facilities.

Taking advantage of its geographical location, we make the most of the sun's energy by installing solar panels on the roofs of all our facilities: factory, offices, and logistics centres.

In this way, photovoltaic solar energy covers the day-to-day energy needs of the majority of HSN's production. In addition, the company can offer the energy produced by its photovoltaic panels that it does not use to the electricity grid.

BioSeries Line

The BioSeries line, on which our R&D&I team is working to develop new products in the medium term, offers a 100% natural range, with ingredients sourced from organic farming.

In addition, we are working on new packaging where we will where we will minimise the use of plastic, prioritising the the use of recycled and biodegradable materials.

BioSeries Line
Uso plastico

Why is most of our packaging made of plastic?

As a manufacturer of food, as well as capsule and powdered supplements, our first commitment to our customers is that all products arrive in the best possible conditions, so packaging is a fundamental element, having a key role in the recommended consumption and expiry date.

In most cases, plastic fulfills the requirement to optimise our packaging to make it as safe as possible and to help extend the shelf life the shelf life of our food. It should also be borne in mind that our products go directly to the end consumer, so they can be recycled.

Plastic is only considered a hazardous material when it enters the environment directly. Despite all of the above, at HSN we are working to use packaging made from recycled and biodegradable materials in the medium term, depending on the product line that allows it for safety reasons. In this sense, we have adjusted all the sizes of our packaging to reduce unnecessary material.

Solidarity Work

Cruz Roja
Fundación Raíles
Banco de Alimentos
Fundación UAPO

Red Cross & HSN

Red Cross focuses its efforts on protecting children and their families in social difficulties, thus ensuring the fulfillment of their fundamental rights and attending to those specific needs that emerge and which, to a certain extent, are not fully covered by the public administrations.

HSN is a partner company of the Red Cross, with which it collaborates on a monthly basis on different projects.

Red Cross and HSN
School Support Cruz Roja

This alliance is a call to action to all HSN customers to provide the most supportive and committed 'supplement', aligned with the Sustainable Development Goals and favorable to children.

HSN's social work with the Red Cross was created to respond to thousands of children who make up the Red Cross School Success program, guaranteeing them a healthy diet.

Among the main actions of the Red Cross for children are educational support, provision of breakfasts and snacks, leisure and free-time activities, and prevention and awareness workshops.

The main actions in which the Red Cross works and in which HSN collaborates are...

Acompañamiento educativo
Entrega de desayunos y meriendas
Actividad de ocio y tiempo libre
Talleres de sensibilización

Food Bank & HSN

Since 2019 we have been collaborating with the campaign La Gran Recogida de Alimentos (The Great Food Collection), which is carried out annually by the Spanish Federation of Food Banks (FESBAL).

As part of our social commitment, we donate the food that makes up our online catalogue, showing our support for the Food Bank, which seeks the welfare of the most disadvantaged people and/or those at risk of social exclusion.

Raíles Foundation & HSN

We also aim to bring sport and healthy living to everyone, which is why we collaborate with the Raíles Foundation, which seeks to promote the rights and well-being of people with disabilities in different areas of society.

Since 2019 HSN has been dressing all the players of the Raíles Foundation's basketball team (formerly known as ADEMO), as well as providing them with sports equipment for their training sessions and matches.

Sport is a fundamental tool to give people with intellectual disabilities a better future, trying to improve social relations and integration among them.

From HSN we support the work carried out in the search for improvement of the quality of life, as well as the inclusion of people as full citizens in a fair and supportive society.

UAPO Foundation & HSN

In 2023 we have initiated support and collaboration with the UAPO Foundation (Oncology Patient Support Unit in Spanish), which works to provide oncology patients with a comprehensive intervention.

UAPO currently has three centres in Spain: Granada, Madrid and Malaga. In these centres, UAPO carries out its project to help cancer patients through physical exercise, and to be able to treat them with physiotherapists and physical trainers to improve their quality of life and their recovery.

All these actions are endorsed by the PROFITH-CTS977 group of the University of Granada, which guarantees that interventions on patients are based on scientific evidence.

HSN collaborates with UAPO in its various projects, including collaboration with cancer research, as well as its presence in the various UAPO centres.

Treating Sickle Cell Disease in Senegal

The Projecte Tabassaye NGO applied to HSN in late 2022 for help with the goal of treating Sickle Cell Disease patients with L-Glutamine Powder by RawSeries, based on the 2017 FDA approval of the amino acid for oral administration.

HSN has collaborated by donating the necessary amount of L-Glutamine Powder from its RawSeries line for patient treatments at the Fass Diahe healing house in Kolda (Senegal).

Sickle cell disease is a chronic hereditary disease that causes a malformation of the red blood cells and is very common in Senegal. In the case of these patients, it is a disease that cannot be cured, but we try to alleviate the serious consequences it causes by providing them with a suitable environment and teaching them to learn about their disease and to take care of themselves.